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CIB Relationship Management during Covid-19

Step Into Their Shoes

Covid-19 has hit the world so hard…and continues to hit.

This is a health emergency but the effect on business and the working environment has been incredible.  We are seeing negative economic numbers and data like never before.  Unemployment has gone from globally low levels, that had taken years to achieve after the credit crisis, to mind-blowingly huge new heights in a matter of weeks. 

Small and medium sized businesses have been closed, big business has been reduced or closed and many investors have been hurt.

So, did you ask yourself these questions:

  1. Do you really know what is happening at your CIB clients? If not, why not?
  2. Do you just have “Star” RM’s or do you have a strong squad?
  3. Are your people able to Step Into Their Shoes?

Clarity has been utilising virtual learning to drive rapid impact via collaborative and engaging training sessions for a number of years.

Our Senior Consultant for Financial Institutions Larry Gordon talks about these CHALLENGES and some SOLUTIONS inside our white-paper below.

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