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What are the 4 Zones™ of Customer Engagement?
Our 4 Zones™ of Customer Engagement training has helped companies align best practices into their business worldwide. Let us help you mean more to your customer today!
read moreIntroducing CX1™ – Our Salesforce Strategic Customer Engagement Solution
Clarity Engagement Solution is proudly introducing Clarity CX1™, a Salesforce Lightning product, designed to elevate strategic customer engagement. Click on this article to be able to book a demo.
read moreHow To Approach Digital Customer Engagement Strategies In 2022?
The Clarity Insight team is back with its second post on how to elevate customer engagement. This article dives into Digital Customer Engagement strategies.
read moreHow To Elevate Your Customer Engagement To The Next Level in 2022?
The Clarity Insight team has looked into ways by which you can make sure to mean more to your customers. The first of a new series, this blog post dives into tactical customer engagement tips.
read moreStrategic customer engagement. A must have plan in 2021
Strategic customer engagement. A must have plan in 2021 in order to achieve a +350% increase in access to healthcare stakeholders.
read moreGet everyone on the bus with strategic customer engagement
Get everyone on the bus with strategic customer engagement in order to achieve a +350% increase in access to healthcare stakeholders.
read moreEffective ways to increase access to healthcare stakeholders by 350%
Pharma companies and healthcare ecosystems are now slowly emerging from a corona lock down of astronomic proportions. Around the world, Systems, hospitals and primary care centers are no longer accepting calls from pharma field teams.
read moreUNDERSTANDING PHARMA CUSTOMER ECOSYSTEMS
Customer-facing account teams still try to develop business with a product-focused mentality at the same time that healthcare stakeholders wrestle with challenges; the timing and context of which, render product-centric approaches a distraction.
read moreMoving Customer Engagement Forward in a New Era
The idea behind a well-structured KAM reward program, is that the recipient should be compensated in alignment with the value they bring to their organisation’s customer engagement efforts and their individual performance. So, why shouldn’t KAMs be compensated for the time they invest in each account?
read moreRevolutionise Your Reward Scheme for Key Account Managers
The idea behind a well-structured KAM reward program, is that the recipient should be compensated in alignment with the value they bring to their organisation’s customer engagement efforts and their individual performance. So, why shouldn’t KAMs be compensated for the time they invest in each account?
read moreAccount Management Training for Medical Affairs
Why train Medical Science Liaisons in account management? MSL’s don’t need to understand the account management process, right? Wrong. The time has come for […]
read more5 Tips To Solve Market Access Challenges In Life Sciences
Market access challenges are varied nowadays, and our Clarity team has 5 of our best tips to help navigate them today! Read on to learn more.
read morePatient Centricity – A Strategy for Success
Patient centricity is the new strategy everyone in pharma and medtech is talking about. While advocating patient centricity is á la mode, is it effective? […]
read moreThe Health Care Ecosystem Impact
What impact does the health care ecosystem have in the midst of these hard times? Like everything else in health care these days, the approach […]
read moreHow To Continue The Evolution Of Pharma Key Account Management?
Re-shape the customer footprints and continue the evolution of Pharma Key Account Management by following our tips and insights.
read moreHow to effectively engage with IDNs
Understand IDN’s is paramount to success Cost Management is a Priority One of the key drivers of forming IDNs is to leverage their size […]
read more7 Biggest Questions Of Market Access In The Life Sciences Industry
Our survey looks into the 7 Biggest Questions of Market Access in the Life Sciences. Read on to learn of the results now!
read morePharma Sales Strategy – here are 3 strategies that are proven to work
Not sure how to improve your sales strategies as a pharma company? The Clarity Insight team is here to help with 3 proven strategies that will work!
read more12 Do’s and Don’ts of Global KAM Implementation
The following is a set of key findings and recommendations from Clarity Engagement Solutions in terms of “what works” and “what doesn’t work” when endeavoring on […]
read moreThe Discovery and Validation Checklist EVERY KAM Needs to know
One of the most common mistakes KAMs and reps make is spending too much time and resources on opportunities that are not a good fit for […]
read moreCan big pharma change as fast as its customers?
The role of a key account manager requires effective coordination of a web of complex activities. The idea behind a well-structured KAM reward program, is that the recipient should be compensated in alignment with the value they bring to their organisation’s customer engagement efforts and their individual performance. So, why shouldn’t KAMs be compensated for the time they invest in each account?
read more